Now Hiring - Customer Service Associate in Fairhope, AL

About us

We are an insurance agency that focuses on educating and serving our clients. Out name (LTN) stands for Love Thy Neighbor. We exist to love and serve others through insurance.

Our core values

• We don't sell, we educate- Our goal isn't to just "sell" insurance. We seek to educate our clients on insurance and help them make sound decsions
• WE NOT me- We are a team atmosphere and focus on putting the team before self
• We pursue excellence - In everything we do we strive to be the very best
• We are relationship driven - we have team members not "employees" and clients not "customers"

Responsibilities:

• Handle incoming services requests
• Assist clients with renewals
• Assist with claims
• Provide excellent service
• Managing incoming calls

The perfect candidate for this role has:

• Detail orientation
• Service-driven
• Strong sense of urgency
• Mutitasking ability
• Enthusiastic with a positive mindset
• Insurance experience (P&C license not required but must be completed within 3 months of hiring)

Our work environment includes:

• Modern office setting
• Growth potential
• Strong culture of teamwork
• Fast pace, dynamic environment

Benefits include

• Flexible work environment
• Continuing education support
• SIMPLE IRA plan with 3% match
• Bonus potential

All applicants must take the following workplace survey:

[please apply online] are looking for an experienced Account Manager to join our team. The successful candidate will be responsible for managing relationships with existing clients, ensuring customer satisfaction and developing new business opportunities. The Account Manager will be expected to have a deep understanding of the company's products and services, as well as the ability to build strong relationships with clients. This is an excellent opportunity for a motivated individual to take their career to the next level.

Responsibilities:

• Develop and maintain relationships with clients.
• Provide customer service and support to clients.
• Identify customer needs and provide solutions.
• Negotiate contracts with clients.
• Analyze customer data to identify trends and opportunities.
• Develop sales strategies to meet client needs.
• Monitor industry trends and changes in customer needs.

All applicants must complete this workplace survey: [please apply online] Type: Full-time

Pay: $36,000.00 - $45,000.00 per year

Benefits:

• 401(k) matching
• Paid time off
• Work from home

Experience level:

• 1 year
• Under 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote
• Office

Ability to commute/relocate:

• Fairhope, AL 36532: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: Hybrid remote in Fairhope, AL 36532